Description

Our universal massage gun heads are designed to work with a variety of different massage guns, making them a versatile and cost-effective option for anyone looking to expand their massage gun’s capabilities. We offer a range of different heads to suit different needs, including the standard ball head for larger muscle groups, the bullet head for deep tissue work, the fork head for targeting the spine and neck, and the flat head for broader surface areas. Each head is made from high-quality materials and is designed to provide maximum comfort and effectiveness during use. With our universal massage gun heads, you can tailor your massage experience to your specific needs, whether you’re looking to reduce muscle soreness, improve circulation, or just relax after a long day.

Combined with the FASCIQ® Massage Gun Mini these FASCIQ® massage gun heads will give the perscussion massage treatment a new dimension with more possibilities.

Diameter: 18mm-19mm.

Massage gun attachments

MUSHROOM HEAD: suitable for joints and sensitive muscles.
DOUBLE MUSHROOM HEAD: suitable for sensitive muscles around the spine.
GYRO HEAD: suitable for a soft tissue treatment.
FOUR CLAW: suitable for shoulder treatment.
UMBRELLA HEAD: suitable for a full body treatment.
V SHAPE HEAD: suitable for calves and arms.

Universal Massage Gun Heads

Our FASCIQ universal massage gun heads are designed to fit any massage gun with a diameter of 18-19mm. These heads allow you to customise your massage experience to suit your individual needs. Choose from a range of different shapes and sizes to target specific muscles and provide relief for areas of tension and discomfort. Made with high-quality materials, these heads are durable and long-lasting, ensuring that you can enjoy the benefits of your massage gun for years to come. Upgrade your massage gun with our FASCIQ universal massage gun heads and experience the ultimate in customizable massage therapy.

FAQ

Order

How can I place an order?

1. Click on the “Shop by Brand” or “Shop by Category” tab.

2. Click on the ‘category’ you wish to search.

3. Select ‘add to cart’ once for each item required. For items with colour variations click ‘select options’ or select the image of the product and enter the amount of each colour of item you would like to order.

4. To check the order or make amendments hover over the blue shopping bag in the header (upper right corner) and click ‘view cart’. If required delete mistakenly ordered items. To add further items click the ‘shop’ tab and continue creating the order.

5. Finally check the order by selecting ‘view cart’ by hovering over the shopping bag in the upper right corner.

6. Click the button ‘proceed to checkout’ if you have checked the cart and would like to order the items in it.

7. If you already have an account, you can login with your existing account. If you do not have an account yet you could choose to register or to proceed as a guest. If you register you do not have to fill in all of your personal information for your next order.

8. Enter all required information on the checkout page. Choose your preferred payment method, enter the details and click ‘place order’.

9. You will receive an email confirming the order and its order number.

10. When using Bank Transfer you can deposit the payment for the order into our account mentioned in the order confirmation referencing the order number.

11. Once funds are received the order will be processed and a tracking number for the package will be emailed to you. You can monitor parcels by clicking track my item. You will receive an email confirming completion of the order.

Where can I find my order information?

When you place an order, you will receive the confirmation in your email. You can also find the order information when you log into your account and click on orders.

How can I add a coupon to my order?

You can add a coupon to your order when you go to your shopping cart. Beneath the cart totals you should fill in the code of the coupon and press apply coupon. Now your coupon is added to your order.

Payment

What forms of payment do you offer?

We offer the following forms of payment:

PayPal

American Express

VISA

Bank Transfer

MasterCard

Afterpay

Something went wrong while paying for my order

When something went wrong while paying for your order please contact us info@thysol.co.uk or telephone Tony on 01403 613093.

Delivery

How long does delivery take?

We endeavour to pack and ship orders placed the same day if they are placed before 12pm THYSOL has partnered with the Royal Mail and can therefore offer reliable, rapid delivery times, and most importantly with tracking. Estimate delivery times throughout the UK (standard delivery):

Royal Mail 2nd class: 2-3 business days

Do you offer express delivery?

Currently, we only offer Royal Mail Tracked 48 as a delivery method, because we've noticed that Royal Mail does not always deliver Express on time. Therefore, we've decided to turn this feature off.

How much does shipping cost?

All orders above £65 are shipped for free from our warehouse in Southwater! The shipping rates for order below £65 are:

Royal Mail Tracked 48 (ETA: 2-3 working days): £3.95

FREE Click & Collect - from our Depot in Southwater, West Sussex

How can I track my order?

To track your order, please visit the tracking a parcel page of the Royal Mail and fill in your tracking number.

I made a mistake in my shipping address.

It is the customer’s responsibility to provide a complete and accurate shipping address at the time of purchase. Please double-check your order confirmation email immediately after placing an order. Once an order has been processed and dispatched, we are unable to make changes.

We do make reasonable efforts to spot obvious address issues before dispatch. Our customer service and logistics team reviews orders where possible, and our Royal Mail shipping system may flag certain inconsistencies, particularly postcode and county/city mismatches. However, due to processing volumes and time constraints, we cannot guarantee that all address errors will be identified in time. For this reason, the accuracy of the delivery address remains the responsibility of the customer.

Returned to Sender (RTS)
If a parcel is returned to THYSOL due to an incorrect address, missing information (such as a flat number), or failure to collect the parcel from a depot or collection point, the following policy applies:

Original shipping costs: The original shipping fee paid at checkout is non-refundable, as this service has already been provided by the carrier.

Refund process: A refund for the physical items (minus the costs mentioned above) will be processed once the parcel has been physically received and inspected at our warehouse.

Reshipping: We do not automatically resend returned parcels. If you still wish to receive your items, you will need to place a new order with the correct shipping details.

Warranty

Do you offer a warranty on your products?

Yes, absolutely!!**. All of our products are designed with quality and durability in mind. In the rare case warrantee is required a standard warranty period of 30 days for all products applies (from the date of purchase) unless otherwise stated;

Kinesiology tape

Veterinary kinesiology tape

Fascia massage tools

Silicone cupping sets

IASTM tools (Lifetime Guarantee*)

Floss bands

Trigger point massage tools

Massage guns (1-year warranty)

Fascia cream & wax

Training Equipment

Acupressure cross patches

Kinesiology taping books

Pre taping sprays

Taping accessories

*Applies under normal clinical usage **No warranty for commercial usage All products can be returned within 30 days after purchasing date keeping the return conditions in mind. This could be in case you want to cancel an order which you have already received, the package came in damaged, the items breaks, you changed your mind, you want to exchange a product or if you received the wrong product. Please send an email to info@thysol.co.uk and we will review your specific case.

Return Policy

What is the return period?

You can return the product 30 days after purchase. If you return your goods within 30 days, we can offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

What are the return conditions?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Several types of goods are exempt from being returned.

Gift cards

Downloadable software products

Some health and personal care items

There are certain situations where only partial refunds are granted: (if applicable)

Books with obvious signs of use

CD, DVD, software that have been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after purchase

Do you replace products?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to info@thysol.co.uk and wait for a reply from our sales team (within 5 working days) before sending your item to us.

Do I have to pay return costs?

Unless otherwise agreed, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

How can I return a product?

If you want to return, or exchange an item send us an email to info@thysol.co.uk include a brief description with the reason of returning the product, the original order number and a photo/video if applicable. Wait for a reply (within 5 working days) before sending your item to us. To complete your return, we will require a receipt or proof of purchase and LOT/Batch number from the packaging (where applicable). Please do not send your purchase directly back to the manufacturer.

How does the shipping of the return work?

If requested, to return your product, you should mail it to: THYSOL UK, The Ghyll, Pevensey Road, Southwater, West Sussex, RH13 9XZ

Depending on where you live, the time it may take for an exchanged or replacement product to reach you, may vary.

If you are shipping an item over 20GBP, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Sometimes postage goes missing. THYSOL UK’s responsibility ceases once we have deposited your products with the postage contractor. We highly recommend when checking out with your order online that you consider; signature on delivery/loss or damage insurance. If items don’t arrive at the end destination we will lodge a dispute query with the freight carrier. In out experience even in favourable cases a reimbursement of up to £50 may be possible therefore insurance should always be considered.

When will I receive the refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to you via the original method of payment, within a certain time period (approx 10 working days). Please be aware that some external payment providers can then take up to 30 days to credit funds back to an account or card.

I haven’t received my refund yet. What should I do?

If you think you haven’t received your refund yet, first check your bank or Paypal account. Then contact your card company, it may take some time before a refund is officially posted to your account. Alternatively, contact your bank or Paypal. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@thysol.co.uk or telephone Tony on 01403 613093.

Account

How do I create an account?

Follow the next steps to change your password:

Log into your account

Go to your account details

Press edit

Fill in your current password and your new password

Press save changes

How can I change my shipping address?

Follow the next steps to change your password:

Log into your account

Go to your dashboard

Go to shipping address

Change your address

Press save address